You may be familiar with the help that students provide to other students in the library face to face – the Rovers. They are academically successful students themselves, from all faculties, who are trained to help other students with understanding assignment questions, referencing, essay structuring, language, referrals, Moodle, Mahara, and more – but not unit content.
Mahara support for students: See the Rovers at the Rovers desk, Library level B, Mon-Thur 10am-6.45pm, Fri 10am-5pm, Sat & Sun 1pm-5pm.
Mahara Support for staff: See the LearnOnline staff at the LearnOnline drop-ins in Consultation Room B, Library Level B, Mon to Fri 1:30–3:30pm.
ROVER PHONE SERVICE
A phone Rover service is available between 4:30 pm and 6:30 pm Monday to Thursday:
Drop-in phone consultations of up to 30 minutes are available on (02) 6201 2941. You can also arrange for the Rovers to call you during these times by emailing firstname.lastname@example.org.
See the Study Help programs section of the Study Help Moodle site (http://learnonline.canberra.edu.au/course/view.php?id=11513§ion=2) for more information.
Phone - Email for technical problems
If you are having technical problems using Mahara from your computer at the univeristy, work or home, contact the LearnOnline Helpdesk: